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To scale, the NWSL deliberately shifted its marketing from serving its existing avid fanbase (loyalty) to broadening the top of the funnel (awareness). The primary brand marketing goal became welcoming the "more casual, more curious fan" who may not have known the league existed.

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Unlike 150-year-old legacy leagues, the NWSL embraces its "challenger brand" identity. This gives them the latitude to make noise, experiment, and pursue partnerships that more established, risk-averse organizations can't or won't. This freedom is a core strategic advantage for growth.

To grow a brand, you must make new pairings—new content, topics, or products. This is a calculated bet that will always alienate some of your existing audience who prefer the old style. The goal is for the new audience gained to be larger than the audience lost, resulting in net growth.

For brands with a large Total Addressable Market (TAM), performance marketing can be squeezed for efficiency much longer. Manscaped waited until reaching significant scale before shifting budget from direct conversion campaigns to broader brand awareness initiatives, a transition many D2C brands make too early.

The NWSL builds its brand by focusing on player personalities. New fans typically become attached to individual players before developing loyalty to a specific team or the league itself. This player-centric approach is the primary entry point into their marketing funnel.

To build a fan base before playing any games, the Portland Fire focused on being a 'lifestyle brand' and 'culture driver.' This approach engages fans year-round through basketball-adjacent content and cultural connections, rather than relying solely on game-day performance, a strategy that proved successful for the Golden State Valkyries as well.

Many brands plateau because they keep pouring money into acquisition, the tactic that brought initial success. True scaling requires shifting focus to often-forgotten areas like retention funnels, merchandising, and website experience, thereby building a more robust business platform.

The NWSL partners with brands like Alex Cooper's Unwell not just for value alignment but for audience acquisition. The goal is to get in front of people who have never heard of the NWSL, sparking curiosity and creating new inroads for fan discovery, effectively widening their top of funnel.

For newer franchises like TGR Haas, the primary success metric for engagement is not immediate revenue but building a dedicated fan base. They deliberately focus on deep engagement through new channels, viewing monetization as a long-term outcome rather than a short-term KPI.

Tim Ellis argued the NFL's loyal 35+ male fanbase was secure, and future growth depended on attracting new, previously neglected segments like youth and women, even if it made core fans uncomfortable.

Many brands get stuck because the lower-funnel performance tactics that fueled initial growth have a ceiling. Pushing past this requires a strategic shift to upper-funnel activities like storytelling and tapping into new audiences from a cultural perspective, not just through ads.

Growing Brands Must Shift Focus From Retaining Avid Fans to Attracting Casual Ones | RiffOn