GoProposal didn't push sales. Instead, they focused on developing prospects' understanding of the problem through content like books. This educated them into becoming better customers who signed up faster, stayed longer, and spent more, as they were primed for the solution.

A critical mistake in content creation for sales is leading with a product pitch. Instead, content should share insights that highlight a customer's problem, sparking a conversation. This strategy positions the salesperson as a trusted advisor who guides the buyer to the solution, rather than just a vendor pushing a product.

Don't hoard your best material. Turn content that paying clients receive into free lead magnets. Prospects aren't paying for information, which is commoditized; they are paying for the applied insight and implementation of your ideas. This generosity builds trust and attracts more high-quality prospects.

While writing for a B2B marketing audience, Dave Gerhardt discovered that his highest-performing content wasn't about marketing tactics, but about personal productivity—how people work, manage their time, and structure their days. This human-centric content resonates deeply with a professional audience.

A common content marketing mistake is giving away tactical "how-to" steps, leaving nothing to sell. Instead, educate your audience on the conceptual "what" and "why" (declarative knowledge). This builds trust and demonstrates expertise, creating demand for the step-by-step implementation (procedural knowledge), which is your paid product.

Overtly plugging your product triggers defensiveness. Instead, create high-value "edu-sales" content that subtly mentions your tool as one part of a solution, or even has no call-to-action at all. This builds trust and makes people actively seek out what you're selling.

Counterintuitively, sharing your best knowledge for free builds immense trust and authority. This strategy proves your expertise and makes potential clients eager to purchase your paid implementation services, overcoming skepticism in a crowded market.

Short YouTube videos answering a single, specific question (e.g., "How to update your LinkedIn profile") rank high in Google search. This attracts senior executives who, despite learning the process, will pay for a done-for-you service to save time.

Instead of leading with features, effective tech marketing starts with deep empathy for the user's specific problem, like a clerk asking if a customer needs to hang a picture on drywall or brick. The story then positions the product as the tailored solution to that unique challenge.