When Corp Dev runs diligence and hands it off to integration, it creates information gaps. Having the integration leader run diligence provides irreplaceable firsthand context, preventing misinterpretations and avoiding the need to 're-diligence' the deal later.
Combining strategy, M&A, and integration under a single leader provides a full lifecycle, enterprise-wide view. This structure breaks down silos and creates a "closed-loop system" where post-deal integration performance and lessons learned directly feed back into future strategy and deal theses, refining success metrics beyond financials.
Instead of a separate team handing off findings, Cisco's integration lead orchestrates the entire diligence process. This ensures that diligence is not just a risk-finding exercise but is actively focused on validating the executability of the initial integration strategy and deal thesis.
To maintain momentum, Cisco makes critical integration decisions—like site strategy or system consolidation—during diligence, not after close. These decisions are embedded into the final deal commitment materials, preventing post-close paralysis and emotional debates, allowing teams to execute immediately.
Cisco's model brings the integration lead in from the earliest phases to shape diligence strategy. This ensures the "how" of integration is validated early, preventing post-close surprises and accelerating value capture, a stark contrast to the traditional model where integration is a late-stage handover.
To avoid a broken handoff, embed key business and integration experts into the core deal team from the start. These members view diligence through an integration lens, validating synergy assumptions and timelines in real-time. This prevents post-signing surprises and ensures the deal model is operationally achievable, creating a seamless transition from deal-making to execution.
Don't surprise an acquired company with an integration plan on day one. Snowflake turns diligence into a collaborative process post-term sheet. They work with the target's leadership to jointly build the integration thesis, define milestones, and agree on charters, ensuring buy-in and alignment before the deal is even signed.
To avoid post-close surprises and knowledge loss, marry diligence and integration leads before an LOI is even signed. This ensures real-world operational experience informs diligence from the start. The goal is to have a drafted integration thesis by LOI and a near-complete plan by signing, not after closing.
A true integration leader must deeply understand the acquirer's operations, connect strategic deal value to tactical decisions, and act as a translator between siloed workstreams. This requires intense curiosity and hands-on involvement beyond the scope of traditional project management.
To prevent knowledge gaps between deal execution and integration, IFS makes the same internal expert responsible for a specific workstream (e.g., product, GTM) during commercial diligence and the subsequent integration phase, creating end-to-end accountability.
A process where the deal team hands off a signed transaction to a separate integration team is flawed. State Street integrates business and integration experts into the deal team from the start. This ensures diligence is informed by integration realities, timelines are realistic, and synergy assumptions in the deal model are achievable.