Unlike traditional firms that bill by the hour, personal injury attorneys on contingency fees are highly motivated to adopt AI. Efficiency gains don't reduce billable hours; they directly boost profit margins by settling cases faster and with less manual work, creating clear and immediate ROI.

Litigation is costly because it's an arms race to explore a vast combinatorial space of legal arguments. Sufficiently powerful and cheap AI could search this space so exhaustively that no useful new moves remain, effectively ending the arms race and placing a natural ceiling on legal costs.

Unlike a human judge, whose mental process is hidden, an AI dispute resolution system can be designed to provide a full audit trail. It can be required to 'show its work,' explaining its step-by-step reasoning, potentially offering more accountability than the current system allows.

An AI arbitration system can repeatedly summarize its understanding of claims and evidence, asking parties for corrections. This process ensures parties feel heard and understood—a key element of procedural fairness that time-constrained human judges often cannot provide.

AI's impact on the legal world is twofold. On one hand, AI tools will generate more lawsuits by making it easier for firms to discover and assemble cases. On the other hand, AI will speed up the resolution of those cases by allowing parties to more quickly analyze evidence and assess the strengths and weaknesses of their positions, leading to earlier settlements.

The AAA strategically launched its AI arbitrator for construction disputes. This industry already uses AI, values speed over confidentiality, and provided a rich library of 'documents-only' cases to train the system in a constrained, low-risk environment before expanding.

As consumers use AI to analyze contracts and diagnose problems, sellers will deploy their own AI counter-tools. This will escalate negotiations from a battle between people to a battle between bots, potentially requiring third-party AI arbitrators to resolve disputes.

By using AI to respond to discovery requests instantly, plaintiff firms can force defense counterparts, who bill by the hour, to either spend significant time (and client money) responding or settle faster. This tactical use of AI directly exploits and undermines the core business model of their opponents.

Measuring AI's value by hours saved is misleading for law firms, as it can imply lower revenue. The true ROI comes from what lawyers do with that saved time: pursuing more complex strategies, conducting deeper analysis, and spending more time with clients—high-value work previously constrained by time.