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Jacobs credits therapy with helping him identify and manage his cognitive biases and automatic thoughts. He actively applies techniques from cognitive and dialectical behavior therapy to maintain calmness and rationality in high-pressure business situations, viewing it as a critical tool for effective leadership.
During a period of clinical depression, Brad Jacobs underwent two years of cognitive therapy. This process was a turning point, helping him reframe his perfectionistic "musts" and "shoulds" into mere preferences. This shift allowed him to accept reality, reduce stress, and operate more effectively.
The goal isn't to permanently erase a belief like "I can't make a mistake," as it is vital in high-stakes situations. Instead, adaptable leaders develop a portfolio of different mindsets. This allows them to consciously select the most effective belief for any given context, turning mental flexibility into a superpower.
When feeling defensive or overworked, leaders should adopt the cognitive routine of asking a question instead of reacting. This creates a pause, allowing for emotional self-regulation while also giving the other person a chance to clarify their point, which may not be the attack it was perceived to be.
Drawing from Rational Emotive Behavior Therapy, Brad Jacobs combats perfectionism by reframing rigid demands (e.g., "I must be liked") as flexible preferences ("I prefer to be liked"). This simple linguistic shift prevents setbacks from being perceived as total failures, fostering a more resilient and healthier mindset for leaders.
The CEO credits years of therapy, started for personal reasons before Turbine's toughest times, for building the self-awareness needed to lead effectively. This frames therapy not as a reactive crutch for burnout, but as a proactive tool for high-performing leaders.
The "Catch, Confront, Change" method, rooted in cognitive behavioral therapy, reframes emotions as a useful alarm system. Anxiety or other negative feelings are the first indicator that a counterproductive thought is present. By "catching" this signal, you can then confront the thought's validity and actively change the narrative, rather than letting the emotion spiral.
Top performers are trained to reframe self-doubt. Instead of internalizing "I am not confident," they observe "I am having thoughts that I'm not confident." This cognitive distancing frees them to perform their tasks, allowing confidence to become an outcome of their actions, not a prerequisite for them.
Defusion is the practice of separating thoughts from their automatic emotional and behavioral influence. Techniques like saying a thought slowly, singing it, or imagining your younger self saying it can reduce its power. This allows you to *have* thoughts without letting your thoughts *have* you.
Jacobs's most powerful communication technique is 'non-judgmental concentration,' learned from psychotherapists. It involves giving someone 100% of your attention without judgment, making them feel safe and understood. This fosters trust and openness, proving highly effective in negotiations, sales, and management.
During the 2008 financial crisis, Jane Fraser learned that effective leaders must be unemotional and clinical, like a trader assessing a position. This allows for the courage to make tough, objective decisions without being attached to specific business areas or personal ego.