For startups new to paid ads, the founder of Dream Stories suggests a practical starting point: budget for a Customer Acquisition Cost (CAC) that is roughly equal to your Average Order Value (AOV). This provides a realistic benchmark for initial campaigns before you have data to optimize, especially if you can drive repeat purchases to achieve long-term profitability.
Breaking even on customer acquisition costs within 30 days is insufficient. The real goal is to generate at least double your CAC in gross profit. This surplus cash allows each new customer to finance the acquisition of two more, creating a self-sustaining and rapid growth engine without external capital.
A sophisticated paid acquisition strategy involves spending enough to acquire a customer at a cost equal to their first month's payment. Profitability is achieved in subsequent months and through referrals, enabling aggressive, uncapped scaling by focusing on lifetime value (LTV) over immediate ROI.
Focusing on a low Cost Per Lead is a common mistake; cheap leads often fail to convert. The more meaningful metric is Customer Acquisition Cost—total marketing spend divided by actual new customers. This shifts focus from lead volume to profitable growth and true campaign effectiveness.
Palta's playbook challenges the 'organic-first' mentality. They start with paid user acquisition, scaling spend to $3-5K daily on one channel. This forces an early, clear understanding of true unit economics and validates the business case before investing in slower organic strategies.
The company's paid acquisition strategy relies on outbidding competitors stuck at a 1x Return on Ad Spend (ROAS). By creating opportunities for repeat purchases (new stories, books for different family members), they increase their customer LTV. This allows them to profitably acquire customers at a cost their one-off competitors cannot afford, thereby winning the ad auction.
Your ability to acquire more customers isn't just about lowering acquisition costs. It's fundamentally limited by how much gross profit each customer generates. Increasing a customer's worth directly enables you to spend more to acquire new ones, creating a powerful growth loop.
Effective businesses base their acquisition spending on the total expected lifetime profit from a customer (the "back end"), not the profit from the initial sale. This allows for more aggressive and sustainable growth by reinvesting future earnings into current acquisition efforts.
The common 3-5x ROAS benchmark is an optimization target, not an initial gate. When testing a new paid channel, aim for break-even first. This proves viability and buys you time to iterate on creative, audience, and spend levels to find a scalable, efficient model.
Sustainable customer acquisition isn't about countless metrics. It boils down to mastering the interplay between three core financial levers: the cost to acquire a customer (CAC), their lifetime gross profit (LTGP), and the time it takes to recoup the initial acquisition cost (Payback Period).
To profitably scale a SaaS with paid ads (Meta, YouTube), you cannot rely on low-ticket monthly subscriptions. The customer acquisition cost will almost always be too high to be sustainable. You must have a high-ticket enterprise plan to ensure a positive return on ad spend from day one.