/
© 2026 RiffOn. All rights reserved.

Get your free personalized podcast brief

We scan new podcasts and send you the top 5 insights daily.

  1. How I Built This with Guy Raz
  2. Advice Line with Alexa Hirschfeld of Paperless Post
Advice Line with Alexa Hirschfeld of Paperless Post

Advice Line with Alexa Hirschfeld of Paperless Post

How I Built This with Guy Raz · Feb 26, 2026

Paperless Post's Alexa Hirschfeld advises founders on scaling production, managing brand collaborations, and focusing on your core product offer.

Paperless Post Co-founder Says AI Will Increase Demand for High-Quality Human Creativity

AI can accelerate human creativity by handling tedious tasks. The proliferation of AI-generated content will raise the bar for quality, creating a premium market and higher demand for authentic, human-created work.

Advice Line with Alexa Hirschfeld of Paperless Post thumbnail

Advice Line with Alexa Hirschfeld of Paperless Post

How I Built This with Guy Raz·9 hours ago

Beat Design Copycats with an Authentic Brand Story, Not Patents

For design-focused businesses, pursuing patents and fighting every copycat is often a losing battle. A better defense is to continually innovate and build an authentic brand story and customer experience, as these are far more difficult for competitors to replicate than a visual design.

Advice Line with Alexa Hirschfeld of Paperless Post thumbnail

Advice Line with Alexa Hirschfeld of Paperless Post

How I Built This with Guy Raz·9 hours ago

Spin Off a Collaboration into a New Brand When Its Growth Exceeds Parent Companies

When a collaborative venture grows exponentially faster than the original brands, it's a signal to create a standalone identity. This avoids customer confusion and allows the new entity to build its own brand equity unencumbered by its origins.

Advice Line with Alexa Hirschfeld of Paperless Post thumbnail

Advice Line with Alexa Hirschfeld of Paperless Post

How I Built This with Guy Raz·9 hours ago

Use a Non-Consumer-Facing Umbrella Company to House Distinct Product Lines

When a business develops distinct brands for different markets (e.g., human vs. pet products), creating an umbrella holding company is an effective structure. This allows each brand to maintain its own unique identity and story while centralizing ownership and operations behind the scenes.

Advice Line with Alexa Hirschfeld of Paperless Post thumbnail

Advice Line with Alexa Hirschfeld of Paperless Post

How I Built This with Guy Raz·9 hours ago

To Scale a Handmade Business, Systematize Repeatable Tasks and Keep Creative Work In-House

Founders of artisanal businesses should deconstruct their workflow into key stages (e.g., design, component production, assembly, fulfillment). The founder should retain control over creative, brand-defining steps while systematizing or outsourcing the consistent, repeatable tasks. This allows for scaling without sacrificing brand integrity.

Advice Line with Alexa Hirschfeld of Paperless Post thumbnail

Advice Line with Alexa Hirschfeld of Paperless Post

How I Built This with Guy Raz·9 hours ago

Use Part-Time Hires as an 'Extended Interview' to Vet Potential Employees

For a growing small business, bringing on part-time help is a low-commitment way to scale production. This approach also serves as a practical, extended vetting process. It allows you to assess a person's skills, work ethic, and cultural fit in a real-world setting before committing to a full-time hire.

Advice Line with Alexa Hirschfeld of Paperless Post thumbnail

Advice Line with Alexa Hirschfeld of Paperless Post

How I Built This with Guy Raz·9 hours ago

For New Categories, Lead Marketing with a Relatable Product Story, Not the Unfamiliar Concept

When introducing an unfamiliar concept (like 'Sumo Yoga'), don't make it the primary marketing message. Instead, lead with the compelling, easily understood story of the core product (a natural, superior yoga mat). This reduces customer friction and creates an entry point, allowing you to introduce the broader brand concept later.

Advice Line with Alexa Hirschfeld of Paperless Post thumbnail

Advice Line with Alexa Hirschfeld of Paperless Post

How I Built This with Guy Raz·9 hours ago

A Founder's Core Filter: Always Prioritize Why You Exist for Your Customer

Amidst endless distractions like competitors, funding struggles, or negative press, the most effective focusing mechanism is to constantly return to one question: 'Why do we exist for our customer?' This core purpose should guide all strategic decisions and help filter out noise that doesn't serve the end user.

Advice Line with Alexa Hirschfeld of Paperless Post thumbnail

Advice Line with Alexa Hirschfeld of Paperless Post

How I Built This with Guy Raz·9 hours ago