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  1. The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
  2. #849: Siteimprove CEO Nayaki Nayyar on what it means to take a holistic view of digital experience
#849: Siteimprove CEO Nayaki Nayyar on what it means to take a holistic view of digital experience

#849: Siteimprove CEO Nayaki Nayyar on what it means to take a holistic view of digital experience

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX · Apr 24, 2026

Siteimprove's CEO explains why brands must shift from classic SEO to "inclusive performance," unifying accessibility and analytics for growth.

Reframe Digital Accessibility as "Inclusive Performance" to Unify Growth and Compliance Goals

Brands often treat accessibility as a separate, compliance-focused task. By viewing it as "inclusive performance" alongside SEO, they can reposition it as a driver for growth, market expansion, and brand loyalty, not just a risk mitigation cost center for one in four users with a disability.

#849: Siteimprove CEO Nayaki Nayyar on what it means to take a holistic view of digital experience thumbnail

#849: Siteimprove CEO Nayaki Nayyar on what it means to take a holistic view of digital experience

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·5 hours ago

A Unified Dashboard Showing Compliance and SEO Scores Together Sparks Crucial "Aha" Moments for Leadership

Leaders typically view accessibility and SEO through fragmented tools. Presenting these metrics side-by-side on one dashboard immediately highlights their interdependence, making the business case for inclusive performance self-evident and simplifying complex decision-making.

#849: Siteimprove CEO Nayaki Nayyar on what it means to take a holistic view of digital experience thumbnail

#849: Siteimprove CEO Nayaki Nayyar on what it means to take a holistic view of digital experience

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·5 hours ago

Apply DevOps' "Shift Left" Principle to Content Creation to Proactively Ensure Quality

To manage the explosion of AI-generated content, quality control must happen early. By integrating compliance and performance checks directly into the content creation lifecycle (e.g., in the CMS), brands can fix issues before publication, preventing widespread errors and costly rework.

#849: Siteimprove CEO Nayaki Nayyar on what it means to take a holistic view of digital experience thumbnail

#849: Siteimprove CEO Nayaki Nayyar on what it means to take a holistic view of digital experience

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·5 hours ago

Pitch Accessibility to CFOs by Highlighting Lawsuit Volume and Impending Regulatory Deadlines

While accessibility drives growth, risk-averse CFOs respond more strongly to financial threats. The most effective argument frames accessibility investment as a necessity to avoid costly lawsuits (which are increasing) and to meet non-negotiable legal deadlines like ADA Title II.

#849: Siteimprove CEO Nayaki Nayyar on what it means to take a holistic view of digital experience thumbnail

#849: Siteimprove CEO Nayaki Nayyar on what it means to take a holistic view of digital experience

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·5 hours ago

Conversational Analytics AI Agents Democratize Data by Replacing Dashboards with Natural Language Queries

Traditional analytics platforms require users to navigate complex dashboards. Conversational AI agents change this paradigm by allowing any team member to ask questions in plain language and receive automatically generated reports, making data insights more accessible to non-analysts.

#849: Siteimprove CEO Nayaki Nayyar on what it means to take a holistic view of digital experience thumbnail

#849: Siteimprove CEO Nayaki Nayyar on what it means to take a holistic view of digital experience

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·5 hours ago

Brands Not Optimizing for AI Search (AEO) Risk Complete Invisibility, Not Just Lower Rankings

In traditional SEO, a lower rank still means a brand is visible on a results page. In the emerging AI Engine Optimization (AEO) landscape, AI-driven summaries may omit brands entirely if their content is not optimized. The primary risk is shifting from poor visibility to total invisibility.

#849: Siteimprove CEO Nayaki Nayyar on what it means to take a holistic view of digital experience thumbnail

#849: Siteimprove CEO Nayaki Nayyar on what it means to take a holistic view of digital experience

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·5 hours ago