While wearables generate vast amounts of health data, the medical system lacks the evidence to interpret these signals accurately for healthy individuals. This creates a risk of false positives ('incidentalomas'), causing unnecessary anxiety and hindering adoption of proactive health tech.
Contrary to belief, regulated sectors like finance and healthcare are early adopters of voice AI. This is because AI can be programmed for perfect compliance and offer a verifiable audit trail, outperforming human agents who are prone to error and harder to track.
AI's replacement of call center jobs is not a uniform global event. In some regions, human labor remains cheaper than voice AI. The displacement threat for these BPOs hinges on how quickly AI costs decrease relative to local labor wages.
The next wave of consumer AI will shift from individual productivity to fostering connectivity. AI agents will facilitate interactions between people, helping them understand each other better and addressing the core human need to 'be seen,' creating new social dynamics.