The true capability of AI agents comes not just from the language model, but from having a full computing environment at their disposal. Vercel's internal data agent, D0, succeeds because it can write and run Python code, query Snowflake, and search the web within a sandbox environment.
The power of tools like Claude Code comes from giving the AI access to fundamental command-line tools (e.g., `bash`, `grep`). This allows the AI to compose novel solutions and lets product teams define new features using simple English prompts rather than hard-coded logic.
Instead of competing with labs on model training, the defensible strategy is to build the ideal environment or 'habitat' for an LLM in a specific vertical. Replit did this for programming by adapting its editor, cloud infrastructure, and deployment tools to serve the AI, not just the human.
An autonomous agent is a complete software system, not merely a feature of an LLM. Dell's CTO defines it by four key components: an LLM (for reasoning), a knowledge graph (for specialized memory), MCP (for tool use), and A2A protocols (for agent collaboration).
As AI generates more code than humans can review, the validation bottleneck emerges. The solution is providing agents with dedicated, sandboxed environments to run tests and verify functionality before a human sees the code, shifting review from process to outcome.
The LLM itself only creates the opportunity for agentic behavior. The actual business value is unlocked when an agent is given runtime access to high-value data and tools, allowing it to perform actions and complete tasks. Without this runtime context, agents are merely sophisticated Q&A bots querying old data.
AI platforms using the same base model (e.g., Claude) can produce vastly different results. The key differentiator is the proprietary 'agent' layer built on top, which gives the model specific tools to interact with code (read, write, edit files). A superior agent leads to superior performance.
For a coding agent to be genuinely autonomous, it cannot just run in a user's local workspace. Google's Jules agent is designed with its own dedicated cloud environment. This architecture allows it to execute complex, multi-day tasks independently, a key differentiator from agents that require a user's machine to be active.
An AI coding agent's performance is driven more by its "harness"—the system for prompting, tool access, and context management—than the underlying foundation model. This orchestration layer is where products create their unique value and where the most critical engineering work lies.
The term 'Claude Code' is a misnomer. Advanced users see these tools not just for coding, but as a generalized 'cloud computer.' By giving an agent access to files, terminals, and browsers, it becomes a versatile tool capable of any task, from program management to data analysis.
Salesforce's Chief AI Scientist explains that a true enterprise agent comprises four key parts: Memory (RAG), a Brain (reasoning engine), Actuators (API calls), and an Interface. A simple LLM is insufficient for enterprise tasks; the surrounding infrastructure provides the real functionality.