Instead of teams building their own merchant analysis tools, Stripe created a centralized "Merchant Intelligence" service. This AI agent crawls the web, generates merchant embeddings, and serves insights to diverse teams like risk, credit, and sales, eliminating duplicated effort and creating massive internal leverage.

Stripe data shows the median top AI company operates in 55 countries by its first year, double the rate of SaaS companies from three years prior. This borderless nature from day one requires financial infrastructure that can immediately support global payment methods and compliance.

Binary decisions are brittle. For payments that are neither clearly safe nor clearly fraudulent, Stripe uses a "soft block." This triggers a 3DS authentication step, allowing legitimate users to proceed while stopping fraudsters, resolving ambiguity without losing revenue.

Stripe avoids costly system rebuilds by treating its new payments foundation model as a modular component. Its powerful embeddings are simply added as new features to many existing ML classifiers, instantly boosting their performance with minimal engineering effort.

Stripe’s payments model shows how AI creates powerful data flywheels. Their massive, proprietary transaction dataset trains superior models, which improves the product, attracts more customers, and widens their data advantage, making it nearly impossible for new competitors to catch up.

For complex cases like "friendly fraud," traditional ground truth labels are often missing. Stripe uses an LLM to act as a judge, evaluating the quality of AI-generated labels for suspicious payments. This creates a proxy for ground truth, enabling faster model iteration.

By creating dense embeddings for every transaction, Stripe's model identifies subtle patterns of card testing (e.g., tiny, repetitive charges) hidden within high-volume merchants' traffic. These attacks are invisible to traditional ML but appear as distinct clusters to the foundation model, boosting detection on large users from 59% to 97%.

Purely model-based or rule-based systems have flaws. Stripe combines them for better results. For instance, a transaction with a CVC code mismatch (a rule) is only blocked if its model-generated risk score is also elevated, preventing rejection of good customers who make simple mistakes.

Stripe intentionally designed its Agentic Commerce Protocol (ACP) to be provider-agnostic, working with any payments processor and any AI agent. This strategic decision to build an open standard, rather than a proprietary product, aims to grow the entire agentic commerce ecosystem instead of creating a walled garden.